Warranty

All Qorum India products go through rigorous quality tests.

All products sold on qorumindia.com and/or our retail counters across India come with a 1-year Manufacturer Warranty so that you are covered for any eventuality. If you face any problems with your watch post your purchase, you can e-mail us on support@qorumindia.com

Warranty claims are excluded for self-inflicted defects caused by improper use.

Qorum India Warranty Guidelines

• The Qorum India warranty is confined to the first purchaser of Qorum India products only and is non-transferable.

• The warranty services are limited to repair and/or replacement of the product & is at the sole discretion of Qorum India.

• Proof of purchase is required to be presented for availing warranty services.

• You can email a warranty service request at support@qorumindia.com. Our customer service team will contact you and strive to find a solution.

• If the issue is not resolved over email, Qorum India will request you to self-ship the product to our warehouse and share the tracking details with the our customer service team. Qorum India will not be responsible for any loss or damage during transit.

• Qorum India shall not cover any liability or claim pertaining to any kind of rashes or skin allergy due to usage of our products, nor will be able to provide any repairs or replacement for such issues.

Qorum India warranty is not applicable in any of the following cases:

• Failure to observe any safety precautions.

• Failure to comply with the operating instructions.

• Environmental influences (moisture, extreme cold or heat, excessive pressure or force, dust, etc.), in particular damage caused by moisture, water and alcohol (perfume).

• Use of force (e.g. hitting, striking, dropping).

• Unauthorized repair attempts.

• Misuse or improper handling of the goods resulting in breakage and/or glass damage.

• In case of any damage to the product, customer abuse, misuse detected, product attacked or damaged by house pests, pets, rodents, accidental or incidental damage, spillage of any kind of liquid on the product, effects of atmospheric conditions and water logging in the product.